Thank you for choosing HOMECROWN! We are delighted to offer our premium home furnishing and decor products to customers within India. This Shipping Policy outlines all the essential information related to the shipping and delivery of your orders. Please read this policy carefully to ensure a smooth shopping experience with us.

Shipping Destinations

We currently ship our products to all locations within India. Whether you reside in a major metropolitan city or a remote town, we strive to deliver our products to your doorstep.

Order Processing Time

Upon receiving your order, our team will process it within 1-2 business days. Please note that we do not process orders on weekends or public holidays. Once your order is processed and ready for shipment, you will receive an email notification containing the tracking details.

Shipping Time

The shipping time depends on your delivery location. Generally, our standard shipping time is as follows:

Within City: 1-2 business days, Metro Cities: 2-5 business days 
Non-Metro Cities and Remote Areas: 3-5 business days
Please note that the shipping time is an estimate and may vary due to unforeseen circumstances or external factors beyond our control.

Shipping Charges

We offer free shipping on all orders. Free shipping will be added to the total order amount during checkout.

Shipping Partners

We have partnered with reliable and reputed logistics companies to ensure the safe and timely delivery of your orders. Our shipping partners strive to provide excellent service and maintain the integrity of your packages throughout the shipping process.

Order Tracking

Once your order is shipped, you will receive an email notification with the tracking details. You can use this information to track the status of your shipment. Alternatively, you can also log in to your account on our website to check the order status and tracking information.

Undeliverable or Rejected Packages

In case your package is undeliverable due to incorrect shipping details or any other reason, our customer support team will reach out to you for further assistance. If the package is rejected by you or the recipient, we may charge a restocking fee, and the shipping charges incurred will not be refundable.

Damaged or Defective Products

In the rare event that you receive a damaged or defective product, please reach out to our customer support team within 48 hours of receiving the order. We will be happy to assist you with a replacement or refund, as per our Returns and Refunds Policy.

Change of Shipping Address

If you need to change the shipping address after placing the order, be sure to get in touch with our customer support team immediately. We will do our best to accommodate your request if the order has not already been shipped.

For any further queries or assistance regarding our shipping policy, please feel free to contact our customer support team at +91-8607141960 or email us at support@homecrown.in.

Thank you for shopping with HOMECROWN. We look forward to providing you with a delightful shopping experience!